Support

Drivers

For questions about a load, your pay or your schedule, contact your office first — they can see your trip in Haulbeam. For problems with the Haulbeam Driver app itself, e-mail us.

Your activation code or PIN is issued by your company. If you are locked out, ask your office to reset your PIN or send a new invite.

Delete your account

• Office apps (web, Windows, Mac, iPhone): open the account menu → Delete my account, then confirm with your password. If you are your company’s only administrator, make someone else an administrator first, or close the whole company account from Plan & billing.
• Haulbeam Driver: open Me → Delete my account and confirm. Your phone is signed out, your office is told, and your personal details are removed.
• You can also e-mail support@haulbeam.info from the address on your account.

Billing

Administrators manage plans, seats and invoices in the web app under Plan & billing.